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Terms

Please do take time to read our terms & conditions. By placing an order online you are stating that you have read & understood them.


Payment

We require payment in full before goods can be despatched. We operate in accordance with the Consumer Protection Regulations 2000.


Secure Payment & Data Security

Go Full Throttle use PayPal to process all online orders. PayPal provide a 24 hour secure server ensuring all your payment information is encrypted and protected.

Go Full Throttle operate in accordance with the Data Protection Act 1998. You have our guarantee that any personal data you provide us with will never be passed onto any other company.


Overseas Orders

Go Full Throttle welcomes international orders. Please contact us for an exact

shipping cost based on weight & destination.

Taxes, Duties & Brokerage Charges

We are not responsible for any duties or taxes associated with your shipment. Any applicable taxes, surcharges, VAT fees, import duty or brokerage charges on imported goods must be paid for by the customer. If you have questions regarding this, please contact your local taxation department.


Delivery

Your order will be carefully checked, packed and sent in secure packaging for delivery by either Royal Mail or our couriers. For orders which have to have to be signed for, you can contact us to arrange in advance the most suitable time for delivery for you.



Returns & Refunds Policy

We want you to feel confident about shopping with Go Full Throttle and to be totally satisfied with your purchase. If you have a problem we want to help resolve that for you. All of our products come with a 7 day no quibble guarantee, with the exception of custom designed products.

To keep our customers satisfied, returns are a simple and easy process. If you have a query or a problem with your order, please notify us as soon as possible and we will advise you how to proceed. If the item is either faulty or damaged please contact us and we will arrange for a replacement or refund.

If after receiving your order you are not satisfied with the product, simply email us within 7 days to request a return authorisation (RA) number and return the item for a refund, replacement or exchange less delivery charges. All Returns must have an RA number posted clearly on the outside of the return package or box. All custom designed products are non-returnable or refundable. In addition, under the Consumer Protection Distance Selling Regulations you may cancel your order for any reason within 7 Days of ordering.

We will accept authorised returns as long as the items are unused and securely wrapped in the original packaging. We will gladly offer you either an exchange or refund (excluding any postage & merchant service fees) providing goods have been returned within 7 days of receipt and arrive back with us in perfect, saleable condition in their original packaging. Please return items to us using registered (signed for) delivery or ask for proof of postage, both available at your post office, please remember to keep any receipts. For your protection, we suggest customers use a trackable courier company for items over the value of 50. For heavyweight items please call us to arrange collection.

If an order needs to be returned due to damage during transit, we need to be contacted within 2 business days of receipt of the merchandise to obtain a return authorisation so that we can immediately file a damage claim with the courier. We can offer an exchange for the correct product or a full refund.


Copyright

We put a lot of time and effort into putting high quality images and our exclusive designs and wordings onto our website. All rights to the images, designs and descriptions on this website are the property of Go Full Throttle based on Crown Copyright 2008 and may not be copied or used without permission. No part of the designs may be copied in any form or by any means.